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Solution — Services & Care

Your customers come back.
Your team can be held to account.

For barbershops, salons, laundries, clinics and workshops: every transaction is recorded along with who handled it, each customer's history is kept in full, and the cash in every shift can be traced back to a single receipt.

Try 30 Days FreeValue a returning customer
  • 1,900+ service businesses have joined
  • Every shift's cash is traceable
  • Works without internet
Your customers come back. Your team can be held to account.
One trading day

The four moments that decide whether a customer returns

In services, what you sell is an experience and a memory. Kasirini keeps both consistent even as your team changes.

Arrival

Queue number

Every transaction carries a queue number that prints on the receipt, so the order of customers is clear and nobody feels skipped.

In the chair

History at hand

Staff open the note you keep for that customer — style, formula, allergies or preferences — and it comes along on every later visit. The result is consistent even when someone else does the work.

Payment

Care products sold

The care products you sell are held as ordinary stock and go down with every sale, with a reminder before they run out.

Close

Shifts & takings

Opening and closing cash is recorded per shift along with the operator's name. Voids and discounts are recorded too, so a shortfall can be traced to a single transaction.

Try it yourself

What is one returning customer worth?

In services, growth comes from people who come back. Move your numbers and see the difference.

Turnover per month

Rp 24.0 M

If retention rises 10%

+Rp 2.4 M

Regulars today
160 people
Customer value per year
Rp 1.7 M
Additional turnover per year
+Rp 28.8 M

Retention in this range is already a strength. Kasirini protects it with preference notes and a visit history on each customer, so it does not depend on one person's memory.

What keeps both the team and the customers happy

Who did what is always on record

Every staff member has their own PIN and the access rights you set. Every void is recorded with its reason, so a shortfall can be traced back to the transaction.

Who did what is always on record

Attendance and shifts record themselves

Attendance and shift handovers are recorded per staff member, with the opening and closing cash for each. If the till is short at the end of the day, you know the hour and who was holding the cash.

Attendance and shifts record themselves

Every customer arrives with their history

Open a customer's purchase history straight from the till — every receipt they have taken, alongside the note you keep for them. Nothing depends on one person's memory.

  • Transaction history per customer, receipt by receipt
  • A private note on each customer — preferences, allergies, anything
  • Attendance recap and clock-in/out times per staff member
Every customer arrives with their history
Before Kasirini
  • Receipts voided with no record of why
  • Staff attendance tracked in a notebook
  • Long-standing customers lost without anyone noticing
  • Results that differ from one staff member to the next
  • No visibility of care-product stock
After Kasirini
  • Voids recorded with a reason
  • Attendance and shifts recorded automatically
  • A list of customers worth contacting
  • Preferences attached to the customer record
  • Products used deducted from stock
Bagas Wicaksono
Customer story

“If the takings are short, I know the hour and who was holding the cash.”

Barbershop Ruas has 7 barbers across two locations in Yogyakarta. Since every staff member got their own PIN and each shift's cash is recorded, a shortfall can be traced to the transaction, and customers no longer have to explain their cut from scratch.

+31%
customers returning within 2 months
0 hours
spent reconciling cash by hand each night
7 staff
tracked from one dashboard
Bagas WicaksonoOwner, Barbershop Ruas — 2 locations, Yogyakarta

Questions service businesses ask

Does your business work in an unusual way? Tell us — we can usually set it up.

They can. A cashier may type a discount straight onto the receipt with no registered discount rule, and each one is recorded with the cashier's name and the time — so leniency stays visible.

Next week every discount has a name on it and your old customers come back.

Send us your service list and your staff — our team configures all of it before your first day on Kasirini.

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